Frequently Asked Questions

  • What are the hardware requirements?
    • If you’ve purchased your computer in the last 5 years it will work perfectly
    • Windows PC with 20 Meg of disk space & 2GB Memory
  • What version of Windows is required?
    • Windows 8, 8.1, 7, Vista, and XP – with Service Pack 3 (XP is NOT recommended)
  • What kind of contractors does it work for?
    • General Contractors, Remodeling Contractors
    • Electrical Contractors, Plumbing Contractors
    • Drywall Contractors, Tile Contractors
    • Roofing Contractors, Cement Contractors
    • Landscaping Contractors, HVAC Contractors
    • Any other trade I’ve forgotten to mention
  • Is it easy to learn?
    • Yes, even if you’re not computer literate. There are video tutorials that cover every aspect of the program
    • We’ve found that people that view the videos and practice what they’ve seen get started very quickly
  • Do I need an additional software license if I have a laptop computer and a desktop computer?
    • No. Many contractors have a laptop they take with them and a desktop in the office. We give you 2 licenses with The Contractor’s Profit System™ so you can put it on your laptop and desktop. As far as I know we’re the only company doing this
  • How do I get support if I have questions?
  • Is there a charge for support?
    • No. You get lifetime free support
    • We can do this because the software is so simple to learn and use that we don’t get many calls. Our average support time for the lifetime of a customer is between 3 & 5 minutes.
    • We get more calls to find out how to move the program to a new computer than anything else
  • Do I have to have QuickBooks® to use the program
    • No, it’s not required. On the other hand based on what I’ve learned from successful contractors I recommend it in the strongest terms
  • Do I need the Contractor’s Edition of QuickBooks?
    • No. I recommend the Pro version of QuickBooks, unless you have specific issues that the Contractor’s Edition will solve
  • Can I network The Contractor’s Profit system and share the program on several computers?
    • Yes, the program can be networked. You will need additional software licenses for computers on the network. We offer discounts for additional licenses.
  • Is there an annual support fee, like most software companies charge?
    • No. We’ve never charged for support
  • How do I get the program?
    • Within minutes of ordering you’ll receive an email with a download link that you can use to download and install the software. You can get started using the program almost immediately
    • The Video tutorials are available online. You’ll see a link to them on the thank you page and in the email with the download link
  • I’m ready to order, what do I do?
    • Click this link and you’ll be sent to PayPal to start the checkout process

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